Magic Dream is a company registered in France with its main office at:
16 rue George Bernard Shaw 75015 paris, France. (432 938 959 R.C.S Paris)
2 : Your status
By placing an order through our web site you warrant that: you are
legally capable of entering into binding contracts; and you are at least
18 years old (or have attained the age, applicable in your country of
residence, when you are legally able to buy alcohol, where this is
higher).
3 : How the contract is formed
All orders are subject to acceptance by us and we will confirm such
acceptance to you by on-line electronic means (the "Confirmation"). We
expressly reserve the right to refuse any order made by a customer with
whom we have an ongoing dispute, or from anyone we suspect of making
purchases on our site by fraudulant means.
Prices and Payment
The prices for any Products ordered will be as quoted on our web site
from time to time, except in the case of obvious errors. All prices are
inclusive of VAT and the cost of standard delivery (see "Delivery").
Please note that when paying by credit card your total will be debited
in French Francs. There may be slight discrepancies in the £ value of
your order therefore due to currency fluctuations. Magic Dream does its
upmost to ensure the exchange rate reflects the real market value as
accurately as possible.
You may pay for an order by credit card or by cheque (made payable to
Magic Dream). Credit card payment can be made either on-line (via our SSL
secure payment system), or by fax or phone using one of the following
credit cards: VISA or MasterCard. We will debit your credit card before
we acknowledge your order. However, delivery of any Products ordered
from our web site is subject to authorisation of your credit card
payment by the bank payment centres, or clearance of your cheque.
Delivery
All Products ordered via our web site that we have in stock will be
presented at the delivery address specified by you within our standard
delivery commitment of 2 to 3 working days from the date payment for the
Products is received by us.
Special products not stored at our depot, the delivery commitment is 20
working days.
Every Product offered on our web site is generally available either at
our warehouse. We try to establish availability of the Products ordered
by you before acknowledging your order. Where this is not possible for
any reason and where the Product turns out to be temporarily
unavailable, we may offer a replacement Product of equal or increased
value to you. You have the right to accept or refuse this replacement
Product. If you choose to refuse it you will be able, at your option, to
either order another Product from our web site or claim a refund of
monies is already paid.
Ownership
We retain ownership of any Products ordered until we have received full
payment for such Products. However, risk in the Products will pass to
you upon delivery.
Our Refund Policy
You may cancel your order at any time and for any reason within 15 days
of delivery of the Products ordered. In this case you must notify us of
your wish to cancel in writing and you must return the Product(s) to us
at your expense in their original wrapping, intact and accompanied by
all accessories and documentation which were part of the delivery. We
will refund any monies paid to us in respect of a cancelled order within
30 days of receiving your notice of cancellation.
Warranty
We warrant that any Product purchased through our web site is of
satisfactory quality. If you have any reservations or comments about the
appearance of or quality of our Products, you should state these on our
carrier's delivery statement. Alternatively, you must notify us of any
complaints you may have within 3 months. Unless we receive such a
complaint from you within the period stated, you will be deemed to have
accepted delivery of the Products in accordance with your order.
If an obvious defect is noticed by you within 3 months from the date of
delivery of the Products, we will replace the defective Product at our
cost with a Product of similar or better value.
Our Liability and Disclaimer
Our liability in connection with any Products purchased through our web
site is strictly limited to the purchase price of such Products. This
does not exclude or limit in any way our liability for fraud, or for
death or personal injury caused by our negligence, or any other
liability to the extent that it may not be excluded or limited as a
matter of law. As a rule, we cannot accept any liability for changes to
or defects in the Products which are due to the Products' manufacturers.
We further accept no liability for any indirect or consequential loss or
damage, or for any loss of data, profit, revenue or business, however
caused, even if foreseeable. We accept no liability for any minor errors
or omissions that can remain despite the precautions taken by us in the
presentation of the Products.
Your Personal Data
While you are browsing our web site and during the order process we may
collect information and personal data from you which we will use in
accordance with our Privacy Policy.
4 : Governing Law and Jurisdiction
Contracts for the purchase of Products through our web site will be
governed by French Law. Any dispute arising from or related to such
contracts shall be subject to the non-exclusive jurisdiction of the
French Courts.
5 : Privacy Policy
This policy sets out the basis on which your personal data will be
processed by us.
Information we collect
We collect the following data from you:
Information that you provide by filling in forms on our site. This
includes information provided at the time of opening an account,
subscribing to our Newsletters, ordering products or when requesting
further services or information from us.
Information about your computer including where available: your IP
address, operating system and browser type.
Information about your Internet usage obtained using a cookie file
which is stored on the hard drive of your computer.
N.B. You can refuse to accept cookies by activating the setting on
your browser which allows you to refuse the sending of cookies.
We do not receive any of your credit card or financial details from
payments handled on our behalf by the payment provider Caisse d'épargne.
What we do with Customer Information
We use information held about you in the following ways:
To ensure that content from our website is presented in the most
effective manner for you and for your computer.
To provide you with information and services that you may request
from us at any time.
To notify you about changes or enhancements to our service.
Exercising your rights
We may from time to time also use your data, or permit third parties
to use it, to provide you with information about goods and services
that may be of interest to you.
You have the right to request us not to pass on such information to
third parties for these purposes. To do this, please untick the
relevant box in the 'Your newsletter subscriptions' section of My
Account (Please note: you have to be logged on to your account in
order to access this page).
Access to your details
European Data Protection laws guarantee you various rights, including
the right of Access to Information held about you. Should you wish to
consult these, please contact Customer Services.
